How employees can request for Salary Advances on the Web and Mobile app
Employees can efficiently manage their salary needs through a streamlined process facilitated by Workpay.
Salary advances allow employees to access portions of their already earned salaries before payday. Workpay provides tools to simplify and streamline this process, making it easier for both employees and employers.
How to request an advance on the web portal
Log in to WorkPay
Click "Salary advance"
Click "new advance"
Enter the "Date of issue"
Enter the "Amount"
Click "Save
How to request an advance on the mobile app
After a salary advance request is submitted, the organization will review and approve it. Once approved, the funds will be disbursed, and employees can confirm receipt in their bank accounts linked to Workpay.
Log in to WorkPay
Click on Menu>>"Salary Advance "
Click the "Apply for Salary advance" or Plus button (+)
Select "Date of issue"
Enter the "Amount"
Click "Submit"
Troubleshooting Common Issues
If the funds do not appear in your bank account after approval:
Confirm with your HR or payroll team for updates on the disbursement status.
Check the accuracy of your bank account details in the Workpay profile.
Summary
The salary advance process entails requesting through Workpay, employer approval, and finally receiving the funds in your linked bank account. By streamlining these steps, Workpay ensures a smoother experience for employees.