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How to Recharge your wallet after a Bank Transfer

A step-by-step guide for uploading your proof of payment after making a bank transfer to top up your wallet.

Updated over 2 months ago

How to Recharge your wallet

  • Go to the Payments Menu

  • Press Top-up from whichever sub-menu one is on. (Balance or Bulk payments).

  • Select bank transfer

  • Send money to one of our collection accounts.

  • Fill in the details and click top-up: Bank

  • Select the company wallet you are funding.

  • Select the payment method

  • Select the bank that the money was sent to:

  • The amount is the exact amount sent.

  • The reference is the reference number given by the bank. If none, write none.

  • The payment date is the date when the money was transferred

  • Upload the Proof of Payment(POP).

Please note: The top-up will be done once we have confirmed the receipt of funds in our bank accounts.

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