Once a query is issued, you can schedule a meeting for that query to be discussed and for a final verdict to be given.
To do this, click on the ellipsis on the far right beside the case you are working on.
>> Click on “view issue”
>>If the employee hasn’t responded, you can remind them by clicking on “prompt reaction”
>>If they have responded, you can click on “view” to see their response and any supporting documents.
To schedule the meeting,
>>Click on “Meeting Details”
>>You will see if any meeting has been scheduled otherwise, a button to schedule the meeting.
>>Click on “schedule meeting”
>>Set the date, time and location
>>Add the participants and a meeting agenda as well as supporting documents if any.
>>Save
You can also update the meeting details to add a meeting record or prompt an acknowledgement of the meeting summary.