How do I manage payroll permissions and salary-related actions in Workpay?
Managing payroll permissions and salary-related actions in Workpay requires understanding user roles, permissions, and the correct workflows to perform key tasks. This article provides guidance on task permissions, step-by-step processes, and troubleshooting payroll adjustments.
Overview: Permissions for Payroll Actions
Permissions play a critical role in determining what actions users can perform in Workpay. Here are the key points:
Salary Advance Requests: Only admins have the ability to delete salary advance requests. Employees or users without admin rights cannot perform this action.
Salary History Entries: The ability to delete salary history entries is restricted to users with sufficient permissions, such as super admins or users explicitly granted this right. If you lack the necessary permissions, the Delete button for salary history entries will not be visible.
Step-by-Step: How to Delete Salary History Entries
Follow these steps to delete a specific salary history entry in Workpay:
Navigate to Payroll > Salary Rates > Salary History.
Locate the specific salary history entry you want to delete.
Use the Delete button next to the entry to remove it.
If you do not see the Delete button, confirm that you have the required permissions, as outlined in the Permissions section.
Troubleshooting Payroll Adjustments: Salary Deductions
Salary advance deductions are designed to auto-load onto payslips if configured correctly. If deductions do not appear:
Check the specific employee’s payslip to see if the deduction has already been applied.
If the deduction is not visible, you may need to add it manually. Ensure that the necessary payroll configurations are in place to automate this process.
Summary
Workpay uses a permissions-based system to ensure that payroll and salary-related actions are secure and accessible only to authorized users. Whether managing salary advance requests, deleting salary history entries, or troubleshooting salary deductions, it’s essential to verify user permissions and follow the correct workflows to achieve desired outcomes efficiently.