How to Log In with a New Password and Activate Your Workpay Account
To ensure a smooth experience while you're able to access your Workpay account, please follow these instructions to log in and activate your account after receiving a new password or facing initial access issues.
Step 1: Logging In with a New Password
If you have received a new password, use these steps to access your account:
Open the Workpay login page.
Enter your organization’s email address as the username. This should be the email address associated with your Workpay account.
Input the new password provided to you.
Click on the sign-in button to access your account.
Troubleshooting Login Issues:
Ensure that you correctly use the email address registered with Workpay.
Double-check the new password for typos. Passwords are case-sensitive.
Step 2: Activating Your Workpay Account
Before you can start using the features of your Workpay account, the account needs to be activated. Follow these steps to complete the process:
Verify whether your Workpay account subscription plan is active. Initially, your account may remain inactive until the required plan is activated.
Complete the necessary subscription payment for your selected plan. Payment methods will vary depending on your organization’s selected plan and payment options.
Once payment is confirmed, your account will be activated automatically, and you can start utilizing all platform features.
Additional Tips:
If you are unsure about the payment process, contact your organization’s account administrator or Workpay support for further assistance.
Ensure that your payment information is up-to-date to avoid any delays in activation.
Conclusion
By completing these two steps—logging in with your updated credentials and ensuring your account subscription is activated—you'll gain seamless access to your Workpay account. For any additional issues or specific inquiries, reach out to Workpay’s support team.