How can I control the currency shown on WorkPay payslips?
In WorkPay, the currency displayed on payslips is determined by the default currency set in your account. Here is a complete guide to understanding how to configure and customize currency settings to ensure payslips reflect your preferred format.
The Connection Between Default Currency and Payslips
The default currency in your WorkPay account directly impacts how amounts are represented on the payslip. If your account has Naira (NGN) as the default, all payslip amounts will appear in NGN. Similarly, for USD or any other supported currency, the corresponding amounts are displayed. It is not possible to omit the default currency details from a payslip without modifying the default currency itself.
Steps to Update Your Default Currency
If you would like to display amounts in a different currency, such as USD, you can follow these steps to change your default settings:
Convert Existing Wallet to Target Currency: - Request to convert your wallet to the desired currency. - Upon confirmation, the WorkPay finance team will apply the appropriate currency conversion rates.
Top Up Directly in the Target Currency: - Instead of converting your existing wallet, you can top up your wallet directly in the required currency.
Once the default currency is updated to your preferred option, all payslips will immediately begin reflecting amounts in that currency.
Limitations
If your default currency is set, the payslip cannot display an alternate currency without modifying the default settings.
The displayed currency of a payslip is singular and consistent with your account's settings.
Commonly Asked Questions
Can I display multiple currencies on a single payslip?
No, a payslip will only show amounts in the default currency. To change the payslip currency, you must update your account’s default settings.
What happens if I need a one-time conversion of payslip currency?
For a one-time conversion, consult your finance team to explore manual conversion methods outside of the platform, as WorkPay does not support temporary adjustments within payslips. By managing your default currency settings in WorkPay, you can ensure that payslips align with your organizational needs for financial representation.