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How to cancel a transaction

This article shows you how to cancel or remove a transaction on the payment module.

Updated over a week ago

When payments are initiated, either via the Payroll page or via "add a payment record", they appear on the queued payments on the payment module while waiting for your verification.
If you find that there's a payment you'd like to remove from the list, here are the steps to follow:

>>Click on the 3 dots beside the name of the person whose payment you want to remove


>>Click on delete

The transaction will leave the list immediately after this action.

If you have multiple transactions to remove, this can be done in bulk.

>>Check the box beside "Recipients" above the transactions. This action will highlight all the transactions on that page.

>> A prompt will appear to 'Remove selected" Click on it and all highlighted transactions will be removed.


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