How to Navigate the Billing module
1. Log in to your account and navigate to Billing at the bottom of the left side menu. Click on the billing module, and the screen below will appear. There is a provision to access the subscription plan details, pending payment and billing history
2. To pay a pending bill, click on Pay. The screen below will be displayed:
There is a provision to adjust the number of seats. This automatically adjusts the bill amount accordingly.
3. Select the mode of payment for this:(Workpay, MPESA or Flutterwave) confirm the amount and phone number and proceed with your payment.
4. For MPESA, once you click on Pay, the screen below will be displayed and a prompt/ payment request is made to the phone number entered.
Once payment is made on the phone, click on Confirm as displayed above and the payment will be successfully completed on the system.
5. For Workpay wallet as a mode of payment, click on Top up to continue as shown below:
The screen below will be displayed:
To top up via Card, confirm the details as shown above and click on Top up
To top up via Bank Transfer, transfer the funds to any of the bank accounts indicated and submit payment information by filling the details as displayed above. Click on top up to complete the process.
Billing Settings:
Click on Billing Settings on the top right side of the screen as shown below:
To select the default payment method move the toggle to the preferred mode and click on Save changes
