FAQs

Contains frequently encountered issues and guides to self resolving them

• Login Error (Incorrect Username or Password)
• Permission Denied Error when trying to exit employees
• What does "X" Grow days in progress mean?
• What is the difference between EWA and Loans
• How to reinitiate failed Payroll payments
• How to prorate salaries when a review is done mid month
• Learn the difference between Expense Account and Workpay Wallet
• Why am I getting a Permission denied error?
• How to fix resolve effective date issues after multiple reviews.