How to Revert and Correct Payroll Errors in Workpay
You may find that the figures that you have in the Payroll don’t conform with what you may want to pay the employees, or you were just trying to run the payroll, which brings a need to cancel/delete the payroll and restart the process. Sometimes, errors occur, such as processing payroll for the wrong month or prematurely approving it. Identifying these mistakes and taking corrective action ensures smooth management of payroll processes.
Click on Payroll
Click on Run payroll
Search for the name of the employee you want to cancel/convert the payroll to draft
Click on the three dots button
Click on " convert to draft."
After making the changes needed, you will need to reprocess the payroll. Here are the steps to follow;Before reprocessing, thoroughly review the changes made to ensure accuracy and compliance with organizational policies.
Click on payroll
Click on Run payroll
Search the name of the employee you made the changes for
Click on the three dots button
Click on the reprocess button
How to Bulk Cancel or Convert Payrolls to Draft
Click Payroll
Click Run Payroll
Select the employees you would like to convert to draft
Click on the Convert to Draft button
Repeat the same process if you would like to convert all records to draft