How to Download your Payslip from the Web Application
Log in to WorkPay using the login credentials that you were sent.
Click on Payslips
Select the year and month
Scroll to the far right and click the three dots
Select View
Click on Download
Note: The WorkPay app currently only allows you to download payslips one month at a time. If you need to access payslips for multiple months, you will have to repeat the process for each month.
How to Download your paylip form the Mobile Application
Log in to your Mobile Application
Click on Menu
Click on Payslips
Click on the month you want to view or download
Click download or send to email
Note: Like the web version, the mobile application also allows downloading payslips only for one month at a time. Repeat the process for additional months if necessary.
Note: For payslips to be available, the payroll must have been approved by the admin. Additionally, the admin needs to enable the setting that allows employees to view and download their payslips.
Payslips will not be generated if payroll was not processed using the Payroll feature. For example, direct payments made via the Payment feature without payroll processing will not create payslips. Always ensure payroll is processed to enable payslip generation.
Steps to ensure payslips are generated: Use the Payroll feature, verify all relevant payroll data, and confirm payroll is finalised. Once done, the payslip section will reflect the available payslips.